Figure out the root of the problem

Start with a single problem. Ask why that problem exists and write down the answer. With each subsequent answer, ask why the problem still exists. You will eventually get to the root cause of why something is not working then go and find a solution.

“It isn’t that they can’t see the solution. It is that they can’t see the problem.”

Gilbert K. Chesterton

Try to:

  • List out the problems and group them into themes e.g. “Lack of respect, Big design upfront, ”
  • Prioritise problems and their solutions (e.g. urgency, impact when solved, ease of solving)
  • List at least 5 subsequent problems before deciding on the root cause

Search for:
5 Whys, root cause analysis, lateral thinking

:-) Look out for my book launching this year with Pragmatic Publising!

Leave a Reply